As members of the baby boom generation get older and reach retirement age, they present increasing concerns for the quality and value of nursing-home care. As this “silver tsunami” swells, industry and policy leaders search for ways to improve the effectiveness and efficiencies of long-term care services. Elena Siegel, an assistant professor at the Betty Irene Moore School of Nursing at UC Davis, investigates critical skill sets needed by nursing-home management teams to influence policy, improve care and reduce costs.

“The nursing-home industry carries a long-standing reputation for low quality. We know how to provide care, but unfortunately, implementation of this knowledge into sustainable best practices is unacceptably slow and many homes do not reflect the vast knowledge that already exists,” Siegel explained. “Nursing-home leaders must gain expertise in systems thinking, quality improvement, and fiscal and human resources management to improve care and delivery.”

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